Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Interview Skills Mastery collects, uses, and shares information about you when you use our website, located at [website address], and our services. By using our website and services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, enroll in a course, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include:

Personal Information: Your name, email address, postal address, phone number, and other contact information.
Account Information: Your username, password, and other security credentials.
Payment Information: Your credit card number, billing address, and other payment information. (Note: We use secure third-party payment processors and do not store your full credit card information on our servers.)
Course Information: Information about the courses you enroll in, your progress, and your performance.
Communications: Records of your communications with us, including emails, chat logs, and phone calls.
Feedback and Surveys: Information you provide in surveys or feedback forms.

Information We Collect Automatically

We also collect certain information automatically when you use our website and services. This information may include:

Log Data: Information about your use of our website, such as your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Authentication: To remember your login information.
- Personalization: To customize your experience on our website.
- Analytics: To track website traffic and usage patterns.
- Advertising: To deliver targeted advertising to you.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Device Information: Information about the device you use to access our website, such as the device type, operating system, and unique device identifiers.
Location Information: We may collect information about your location, such as your IP address, which can be used to infer your general location.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: To operate our website and services, provide customer support, personalize your experience, and improve the quality of our offerings.
Communicating with You: To respond to your inquiries, send you updates about our services, and provide you with important information.
Marketing and Advertising: To send you promotional emails and display targeted advertising about our courses and services.
Analytics: To analyze website traffic and usage patterns, and to improve our website and services.
Legal Compliance: To comply with applicable laws and regulations.
Protecting Our Rights: To protect our rights and interests, such as enforcing our terms of service and preventing fraud.

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, website hosting, email marketing, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with business partners who offer complementary products or services. However, we will only do so with your consent.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Protecting Our Rights: We may disclose your information if we believe it is necessary to protect our rights and interests, such as enforcing our terms of service or preventing fraud.
Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer or transferee.
Aggregated and Anonymized Data: We may share aggregated and anonymized data with third parties for various purposes, such as research, marketing, or analytics. This data does not identify you personally.

Your Choices

You have certain choices regarding the information we collect and how we use it:

Account Information: You can update or delete your account information at any time by logging into your account settings.
Email Subscriptions: You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in the email.
Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Access and Correction: You have the right to access and correct your personal information. You can request access to your personal information by contacting us at [email address]. We may require you to verify your identity before granting access to your personal information.
Data Portability: You have the right to receive your personal information in a portable format. You can request a copy of your personal information by contacting us at [email address].
Data Deletion: You have the right to request that we delete your personal information. However, we may retain certain information for legal or business purposes. You can request deletion of your personal information by contacting us at [email address].

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your sensitive information, such as your payment information.
Firewalls: We use firewalls to protect our servers from unauthorized access.
Access Controls: We restrict access to your information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email address]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" above. Your continued use of our website and services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Effective Date: October 26, 2023